While the OSMO patch works well for many people, as with any treatment there will always be some people that regretfully our patches won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.
Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)
We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).
IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.
Returns and Refunds Policy Items may be returned for any of the following reasons.
Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies
All returns will require a Return Authorisation Number (RA#) regardless of the reason.
The Return Authorisation Number (RA#) is obtained by emailing us atsales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.
Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorisation Number. As soon as we receive the balance of your un-used patches together with the Return Authorisation Number we shall then immediately issue you with a complete refund (less the postage & handling cost).
We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase
Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorisation Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.
Real testimonials by real people
Read their stories
Baker's cyst
Hi,
The Osmo patch definitely helps my baker’s cyst (behind my left knee)!
It is temporary, but the relief is enormous!
I use it every few weeks and the swelling and discomfort abate greatly!
Thank you
Baker's cyst
I just send you an other order of patches, It helps me a lot especially to sleep because I am always in pain with my bakers’cyst so I do not want to run out of patches. Thank You
Knee problems
Dear Danniel,
I fell 1.5 meters landing on my patella. The pain was severe, after 2 weeks on crutches I was left with a fluid-filled bursa the size of half a golf-ball. I already had a swelling just below my kneecap for 5 years, and another specialist had thought this was probably a lipoma.
I’ve used 16 patches so far, in conjunction with acupuncture. The bursa began to shrink from the first patch, and is now almost gone. I’ve been able to return to my Taiji classes. What is more surprising is that the ‘lipoma’ also has almost vanished.
So, no invasive needle drainage for me, no surgery, and I’m recovering fast.
I am very impressed
Bursitis in the ball of the foot
Hi, I have had bursitis in the ball of my left foot for 2 months and it was suggested I have a cortisone injections. This freaked me out and decided to look online for a natural remedy and found these.
Well after 2 nights of the patches the pain and swelling have reduced a huge amount.
I am so impressed I will recommend this product to anyone who asks of the benefits.
THANK YOU FOR THE WONDERFUL, NATURAL TREATMENT.
Bursa in elbow
Thank you so much for your attention and immediate response to my e-mail.
About 9 months ago I slipped on a ladder and banged my elbow which resulted in a bursa sac; This was the first time ever, but about two months ago it happened again. Your patches worked great both times. They significantly reduced my recovery time.
Thanks again!
Bakers Cyst on the knee
I hurt my knee quite severely when out bushwalking in the Mt Mitchell National Park. I hadn’t been doing much strenuous walking and on the way down I got a nasty pain in my knee.
My doctor told me I had a Bakers Cyst on the knee. I found your website and the OSMO Patch sounded like a good idea and I ordered it. It arrived within seven days of placing the order and it relieved the pain overnight. I find if I use the patches for three nights (until it’s dry) I have no pain for several weeks.
I like it because it’s a natural non-invasive treatment and above all it works. I don’t like taking pills and anti-inflammatory medication and prefer natural methods over drugs.
Baker's cyst
Hello! I wanted to write to let you know that I truly feel that a combination of your OSMO patches and infrared laser treatments on my knee have nearly cured my knee. I had a probable torn miniscus, and had developed a baker’s cyst behind the knee from the injury. I am a very active […]
Baker's cyst
Hi,
I have used 3 patches so far. My leg is already feeling much better.
I am AMAZED by this product and will highly recommend it to others.
Real accounts by real people. Hear what they have to say!
Thank you for the bursitis patches. My husband has used them every night for 7 days and it is almost completely gone. He feels really good about it. Best regards,
I have had terrible bursitis pain in my right shoulder since Christmas eve, 2017. Have been on various analgesics (on and off) since with varying degrees of success. I stumbled upon your product a few days ago and thought “What the heck, I’ll give it a go as nothing else has worked”. I’ve used the […]
My husband healed his bursitis of the elbow with your patches. –
They are amazing, and he is now using 2 patches on each knee at night for knee swelling, and it seems to give him amazing relief from cramps in his legs that kept him awake throughout every night for years.
He has used everything from niacin to bars of ivory soap between the sheets.
Dear Toky,
Some time ago I corresponded with you and was duly sent 10 patches to try for bursitis of the knee. As I am a Carmelite Nun, our life is dedicated to prayer so kneeling is rather important!! I kept off the knee for a long time before trying the patches and found it helped to ease the condition, however, it still felt painful to kneel.
After using the first night, sure enough, there were signs fluid had been drawn off. The second night the same. The area became flat and normal. I have gingerly begun kneeling again with knee pads. However, I have noticed there is now no pain and the knee looks perfectly normal.
This was a couple of weeks ago, and I thought I would give it a good go to make sure before informing you of the patches’ success! So that is good news, and I am delighted.
I would also like to mention that your attitude to your customers is exemplary and obviously sincere. I am very grateful and will certainly recommend them.
