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Guarantee, Returns and Refunds Policies

OSMO Patch Guarantee Policy

While the OSMO patch works well for many people, as with any treatment there will always be some people that regretfully our patches won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.

Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)

We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).

IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.

Returns and Refunds Policy
Items may be returned for any of the following reasons.

Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies

All returns will require a Return Authorisation Number (RA#) regardless of the reason.

The Return Authorisation Number (RA#) is obtained by emailing us at sales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.

Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorisation Number. As soon as we receive the balance of your un-used patches together with the Return Authorisation Number we shall then immediately issue you with a complete refund (less the postage & handling cost).

We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase

Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorisation Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.

Real testimonials by real people

Read their stories

General Bursitis

Dear Toky, I finished my 2nd batch of patches a while ago now, and thought I would like to let you know that my bursitis and almost completely resolved! I think the little bit of fluid there is, is just being absorbed normally now. So thank you very much for dealing with my query so […]

Bursa in elbow

Thank you so much for your attention and immediate response to my e-mail.

About 9 months ago I slipped on a ladder and banged my elbow which resulted in a bursa sac; This was the first time ever, but about two months ago it happened again. Your patches worked great both times. They significantly reduced my recovery time.

Thanks again!

Joint Pain

They work so well for my husband I placed another double order yesterday so I have them on hand when he needs them. The patches are the only thing that has ever given him relief.

Knee problems

Many thanks Toky….

The patches were fab last time and it’s now been over 6 months since I have had to use them.

Alas, it seems my bursitis is back, so hence the need for the wonder patches……

I got a bit careless with kneeling on my knee, so all my fault

Baker's Cyst

Hi,

I have used the OSMO Patch in the past for my bakers cyst.

I was very successful with it and I have referred it to others.

Fluid on knee

I had a sac of fluid to the upper-right of my knee. Quite large. I continued to pursue my daily routine which consisted of morning workouts at the gym including ‘spin’ class. Needless to say, I aggravated the whole situation. My leg became swollen, and quite painful. It was only after the swelling went down did I notice the sac.

Upon searching myself for possible causes, I came across your site and since it was a ‘natural’ remedy, I didn’t think it would do any harm. I’ve had good results with other natural products, so why not give it a try.

After three days on the patch, I found that the sac pretty much dissolved. Was I going to heal anyway? Maybe. Was it the combination of natural healing and the stimulation of the patch? Maybe. In any event, I am now sac free.

Baker's cyst on the back of knee

Thank you, this is my second round of patches.

First, I had a baker’s cyst on the back of my knee, used 6 patches, pain and cyst GONE!

Have had no problems since. So, I gave the rest to a friend. He said his went away but only used 4, so wants to try more, and I have had something come up on my wrist, going to try patches. Will see what happens.

Bursa on elbow

Hi, I want to add to your list of testimonials my experience.

I developed a bursa on my right elbow by supporting a heavy motor which was the size of a tennis ball. I was attracted by your lists of results and tried 10 patches. The bursa reduced in size to perhaps a golf ball, Determined to follow through, I bought 10 more and continued treatment.

It has now disappeared completely and not returned. I have little doubt your patches worked the miracle on my elbow and heartily endorse their claims to fame.

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Testimonials

Real accounts by real people. Hear what they have to say!

★★★★★

To whom it may concern,

Got my patches yesterday and skeptically put one on last night.

I woke up this morning astonished, pain gone, flexibility back.

Don’t know how you discovered this but thank you. I will be ordering more as needed.

Thank you, this is my second round of patches.

First, I had a baker’s cyst on the back of my knee, used 6 patches, pain and cyst GONE!

Have had no problems since. So, I gave the rest to a friend. He said his went away but only used 4, so wants to try more, and I have had something come up on my wrist, going to try patches. Will see what happens.

I bought OSMO product hoping it would work for my bursitis. I am pleased to say it did I am very satisfied. Could you send me any info you have of other products. Please. Thank you

I used this patch from yesterday.

My first patch application was wonderful. I feel no pain and discomfort on my retrocalcaneal area.

After removal of patch I could see some fluid or discharges like a chocolate color discharge on my applied area.

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