While the OSMO patch works well for many people, as with any treatment there will always be some people that regretfully our patches won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.
Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)
We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).
IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.
Returns and Refunds Policy Items may be returned for any of the following reasons.
Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies
All returns will require a Return Authorisation Number (RA#) regardless of the reason.
The Return Authorisation Number (RA#) is obtained by emailing us atsales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.
Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorisation Number. As soon as we receive the balance of your un-used patches together with the Return Authorisation Number we shall then immediately issue you with a complete refund (less the postage & handling cost).
We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase
Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorisation Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.
Real testimonials by real people
Read their stories
★★★★★
Elbow bursitis
Dear Toky, this is to follow up on my last email.
After the 7th patch, the swelling began to go down. I did have to use all 10 patches, but by that time the swelling was gone and my elbow was back to normal.
So the patches did work, and I am completely satisfied. I would buy them again and recommend them to others.
Thanks so much.
★★★★★
Tendonitis or bursitis
I have been prescribed XXXXXXXX 750mg for my shoulder. Tendonitis or bursitis, my Doctor said.
The anti inflammatory meds were working well until I moved some furniture for my wife and then the pain came right back with a vengeance.
I put a patch on my shoulder last night and was amazed when I removed it this morning! It looked like a used feminine hygiene product! And today the pain is so much better.
Amazing! Hopefully I can keep from the needles, cortisone and the MRI.
Thanks so much!
★★★★★
Bursa in elbow
Thank you so much for your attention and immediate response to my e-mail.
About 9 months ago I slipped on a ladder and banged my elbow which resulted in a bursa sac; This was the first time ever, but about two months ago it happened again. Your patches worked great both times. They significantly reduced my recovery time.
Thanks again!
★★★★★
Baker's cyst
Thank you for responding.
I think I will save my last two patches in case I need them. Right now, I have such great improvement, I am no longer wearing the knee brace and I can walk up and down stairs with alternating feet.
Have not done that for a while!
Thanks again,
★★★★☆
Bursitis in my Elbow
Attention Toky, Customer care.
Hi Toky, just to say we’ve ordered 20 more patches as the first lot really improved the Bursitis in my Elbow. It reduced the pain mainly, but although it seems full of fluid in the mornings the swelling has not reduced greatly.
Mind you it’s quite an art fitting them firmly to an elbow and still being able to move!
Regards
★★★★★
Hip bursitis
Hi, My 81-year-old mother has been suffering from hip bursitis for several years.
She got some relief from regular corticosteroid injections. However, the last time she had this treatment, the injection was not carried out properly and she was in agony for several days. Consequently, she has been frightened to receive this treatment again, and the pain was getting progressively worse. She had not been sleeping and could not walk far.
I found the OSMO website and thought I’d give it a go. My mum has just completed the first course of 10 patches, and she has a completely new lease of life. It really is amazing how quickly this treatment has had an effect. She has been sleeping much better and walked further at the weekend than she has for many months. I have ordered a further 20 patches. Many thanks.
★★★★★
General Bursitis
To Toky – Customer care,
I wanted to inform you that I’ve ordered more patches. My partner and I were totally amazed by this product. We have seen a significant difference in the size of his bursitis. It’s getting smaller after every use, and we both feel that having extra would be beneficial. It’s a shame that it takes so long to arrive, but the results are really worth it.
Thank you for your responses and to future communications.
★★★★☆
Hip problems
Hi,
I have just started using OSMO patches on my hip and have had some significant relief after only two nights of use.
I was wondering if they could also work on a large ganglion on a wrist?
Real accounts by real people. Hear what they have to say!
★★★★★
HI,
I recently purchased a pack of ten OSMO patches which helped immensely.
Thank you
★★★★★
Thank you.
I never thought I would be able to walk without pain again.
Thanks to your product, I was pain free the day after I applied the first patch.
★★★★☆
I had a sac of fluid to the upper-right of my knee. Quite large. I continued to pursue my daily routine which consisted of morning workouts at the gym including ‘spin’ class. Needless to say, I aggravated the whole situation. My leg became swollen, and quite painful. It was only after the swelling went down did I notice the sac.
Upon searching myself for possible causes, I came across your site and since it was a ‘natural’ remedy, I didn’t think it would do any harm. I’ve had good results with other natural products, so why not give it a try.
After three days on the patch, I found that the sac pretty much dissolved. Was I going to heal anyway? Maybe. Was it the combination of natural healing and the stimulation of the patch? Maybe. In any event, I am now sac free.
★★★★★
I’ve had knee problems for 3 decades and have had 4 surgeries due to an ACL tear and numerous Meniscus tears. Due to these problems, I’ve had a chronic problem with a Baker’s Cyst which I’ve been living with for years and the swelling has kept me in constant pain.
I definitely recommend the OSMO patches. They have given me substantial relief from the pain that I was experiencing. I’ve recommended the patches my Physical Therapist and he’s recommended them to his patients. I’ve also recommended the patches to my Surgeon and he is now recommending the patches in lieu of injections.
