Shipping Information

COUNTRY	EST Delivery Times
Australia^*	3-7 Business days
New Zealand^*	5-14 Business days
United Kingdom^*	5-14 Business days
United States^*	5-14 Business days
Canada^*	5-14 Business days
Europe^* (other than UK)	Online ordering currently unavailable. Deliveries to Europe may be available by phone order from one of our UK Approved Resellers
Other Countries^*	Online ordering currently unavailable.

* Important Information

All our deliveries ship from Australia. While we currently quote average shipping times above kindly understand that delays may occur from time to time which unfortunately we understandably have no control over.
By making a purchase you confirm that you are happy for us to dispatch your order and understand that there may likely be delays. While we shall make every effort to send your item out expediently, you accept that delays are unfortunately likely to occur and outside of our control. Subsequently you accept that MediWise will not be liable for any late deliveries, regardless of the length of the delay.

Shipping Policy

Orders are usually processed and packed within 12 – 24 hours of receiving your order. Deliveries are then dispatched every business day (Mon-Fri) at approximately 11:30am, other than on public holidays.

Orders placed after 11:30am (Sydney EST/EDT) on a Friday or over the weekend shall be dispatched on Monday morning or Tuesday if the Monday falls on a public holidays.

If an email address was provided with your order then you shall receive an email notification following your items dispatch.

We reserve the right to make changes to our shipping policy from time to time. Any changes to our shipping policy shall be made on this page and shall only apply to purchases made after the date of such changes.

Whenever mentioned a Business Day/s or Working Day refers to a Monday-Friday and excludes public holidays.

Shipping method and times:
All merchandise is currently shipped from our fulfillment centre in Sydney Australia. At this time orders are not able to be collected directly from this location.

All deliveries are insured however only orders over $100 in value shall have a tracking number issued.

See current shipping status at the top of this page.

Note: When waiting for your item please be mindful of other factors that are out of our control that may delay your delivery. These include public holidays, Christmas and New Year’s time, as well as natural weather events such as heavy snow fall and blizzards.

Shipping to a different address:
If you wish to arrange your purchase to be shipped to an address other than your normal address we are happy to do this. It shall however be the purchaser’s responsibility to clearly place your preferred delivery details into the correct area of the form when completing your order.

Should you realize after completing your order that the delivery details need to change you can email us immediately after your purchase with your order details and clear instructions as to any amendments. Please note that if you advise us at least 30min before the dispatch times stated above then we shall be able to update your address before dispatch.

Please carefully check your order & delivery address are correct:
Upon completion of your order, you shall receive an email confirming your order. This email shall have the complete details of your order, including the items you purchased and the delivery details provided.

Please check this email carefully to ensure that your order and delivery address are correct. If you find that there is any error please email us immediately after your purchase with your order details and clear instructions as to any amendments. Please note that if you advise us at least 30min before the dispatch times stated above then we shall be able to correct any errors and update your address if required before dispatch.

Duty and Customs Charges:

International customers: Please be aware that additional fees or charges may apply to bringing goods into your country.

Whilst most items shall be delivered promptly and without customs agencies charging additional fees or valued added taxes it is important to understand that every country has different policies which may change from time to time.

You agree when making a purchase through our site that you are solely responsible for any such knowledge or payment of fees should they be applicable.

Real testimonials by real people

Read their stories

★★★★★

General Bursitis

Hi Jasmine,

I have found these patches to be fantastic giving me huge relief.

Regards

★★★★★

Hip problems

Hi,

I had a sore hip muscle at the back of my hip. The Dr. said we will drain the fluid out then give you a Cortisone shot. I said no way my hip was so sore it was painful sitting and going up stairs.

I ordered your patches and the first night they came I applied it, the next morning the powder was hard, I guess from being wet. As soon as I stood on it, no PAIN, I woke up my wife and said it works.

It is still a little sore, when you sit. But it’s 99% better.

★★★★★

Shoulder bursitis and tendentious

Eight years ago I had a work place accident and injured my left shoulder. After extensive physio & sports rehab the doctors advised me to get cortisone injections. Not only was this a painful procedure, it didn’t work! I proceeded to have physio treatment off and on for the next 8 years, taking anti inflammatory medication for longer than I should have & resigning myself to the fact that I would have restricted movement and pain in my shoulder for the rest of the foreseeable future.

I stumbled across OSMO Patches whilst searching the web and I thought ‘what have I got to loose…it’s the same price as a physio visit!’ Once I received the patches and started using them 3 days later I had nearly full range of movement back to my shoulder.

I was amazed at how well these patches actually work. I finished the 10 days of patches and for the first time in years I had no pain in my shoulder and full range of motion back to my shoulder. I haven’t been back to the physio for a year & my mum also has had relief in her knee.

These patches are amazing and I would recommend them to anyone.

★★★★★

Shoulder Bursitis

I had a sudden case of Shoulder Bursitis, in fact, the Orthopaedic Surgeon said it was the most severe and immediate he had seen in years. He gave cortisone shot and Rx Narcotics that barely cut the pain.

No sleep as pain worse at night. In my desperation for relief I searched the internet to learn of my condition and options. I ran across these patches and figured the price would be worth the risk of losing $50 if they did not work.

I trusted the testimonials and although no relief the first night, I reapplied the next and noticed some relief. By the 4th patch I was off the narcotics and by the 6th did not feel the need to use any more patches.

Thank you for your product, I am glad I took the risk.

★★★★★

Buristis (the size of a hardball) in elbow

So, I had bursitis (the size of a hardball) in my elbow. Three doctor visits (3) draining visits but swelling returned instantly.

Tried your patches and after 10 apps. it has completely disappeared!

Thank You

★★★★☆

General Bursitis

Patches have arrived promptly, I have tried them, they have made a difference.

Thank you.

★★★★☆

Joint Pain

Hi there

FYI: this is my 2nd order, as I ordered a box of 10 a few weeks, ago.

.After using the patch 3 times, I am already noticing a grand affect.

Cheers!

★★★★★

Knee Baker's Cysts and Meniscus tears

I’ve had knee problems for 3 decades and have had 4 surgeries due to an ACL tear and numerous Meniscus tears. Due to these problems, I’ve had a chronic problem with a Baker’s Cyst which I’ve been living with for years and the swelling has kept me in constant pain.

I definitely recommend the OSMO patches. They have given me substantial relief from the pain that I was experiencing. I’ve recommended the patches my Physical Therapist and he’s recommended them to his patients. I’ve also recommended the patches to my Surgeon and he is now recommending the patches in lieu of injections.

View More Testimonials Disclaimer

Testimonials

Real accounts by real people. Hear what they have to say!

★★★★★

Thank you,

I was happy to receive the patches and they did work for me. I had quite the lump behind my left knee.

The pain has gone leaving just a little lump. So surgery will not be on my list I did have to use 13 of the patches.

Thanks again

★★★★☆

Dear Wonderful Mediwise Pty. Ltd.

My brother bought your patches for the bursitis in my heel.

After the first patch on Tuesday, I saw no results. After the second patch, I was actually worse. Then while wearing the third patch yesterday, I was thrilled to see improvement…so much so that I cancelled the appointment that I had with the doctor…scheduled for today!

Now I’m using the fifth patch, and of course am anxious to see what the end of today will bring.

Sincerely.

★★★★★

Thank you. Just to let you know, your product is supreme!

I’d been suffering with bursitis on my elbow for months, but now it’s totally healed in just two applications.

Thank you so much.

★★★★★

Hi,

I had a sore hip muscle at the back of my hip. The Dr. said we will drain the fluid out then give you a Cortisone shot. I said no way my hip was so sore it was painful sitting and going up stairs.

I ordered your patches and the first night they came I applied it, the next morning the powder was hard, I guess from being wet. As soon as I stood on it, no PAIN, I woke up my wife and said it works.

It is still a little sore, when you sit. But it’s 99% better.

View More Testimonials Disclaimer